You are an Apple fanatic, you bought yourself an iPhone or a Mac and then you found yourself confused coming from Android, Linux, or Windows; or you have had problems with the sale, after-sale, warranty, or other.
Apple is a great company and produces great products, but not free from problems and defects, plus the people who work there don’t always answer the first call. Indeed, sometimes – between automatic responders and strange online procedures – they are really unreachable.
So let’s see how to contact Apple – and its most correct department for our problem – without having to go crazy first.
In the Olympus of technology, is any God able to answer us?
Information updated to 2022, taken directly from the Apple Contacting Page.
Sales and Product Inquiries
Apple Online Store
Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE (800–692–7753).
You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at (800) 692–7753.
Shop with SignTime ASL Support
American Sign Language (ASL) interpreters are available for all your online shopping needs, right in your web browser. Connect to an interpreter
Apple Retail Stores
Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.
Get Financing for You, Your Business, or Your School
Apple Financial Services offers financing on Apple products for consumers, educational institutions, and businesses. Speak with your Apple representative to learn more.
Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.
Find Authorized Training Providers
Visit the Apple Training website for information on available courses and Apple Authorized Training Providers worldwide.
How to Buy for Business
If you are a business or professional user, visit the Apple Store for Business or call 1–800–854–3680.
Corporate and Government Sales:
- Apple Enterprise Sales (877) 412–7753
- Apple Government Sales (877) 418–2573
How to Buy for Education
If you are a student or teacher, visit the Apple Store for Education or call 1–800–692–7753.
If you are buying on behalf of an educational institution, visit the Apple Store for Education Institutions or call 1–800–800–2775, 7 days a week from 9 AM to 6 PM central time7 days a week from 9:00 a.m. to 6:00 p.m. Central time.
Find Apple Authorized Resellers
Use our Reseller Locator to find an Apple Authorized Reseller.
Apple Authorized Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.
Frequently Requested Info
Apple ID Support
Learn more about getting an Apple ID and its benefits.
Find out how to get additional technical support and hardware service options for your Apple products.
Repair and Service
See all your repair and service options based on your product and location.
Product and Services Support
Contact Apple Support
Need service or support? Start your request online and we’ll find you a solution.
More Ways to Get Help:
- U.S. technical support: (800) APL–CARE (800–275–2273)
- See all worldwide support telephone numbers
- Contact a mobile carrier
- Make a reservation at an Apple Retail Store Genius Bar
- Beats support:
(800) 442–4000 (U.S.) or see all worldwide support telephone numbers
Get ASL Support through SignTime
You can also receive AppleCare service and support in American Sign Language (ASL). Connect to an interpreter
If you are a customer with a disability and utilize our accessibility features such as VoiceOver or MFi Hearing devices, call (877) 204–3930 for direct access to Apple representatives who are trained in providing support for these services.
Most Apple products are eligible for 90 days of complimentary technical support. Online technical support for Apple products is available beyond the initial 90 days.
Browse Online Support
For help with Beats by Dre headphones and speakers, visit Beats Support. For help with the Beats Music streaming service, visit Beats Music Support.
Lost or Stolen Apple Products
If you have lost or found an Apple product, contact your local law-enforcement agency to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch, or Mac.
For legal questions, please go to apple.com/legal/contact and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop-down menu.
Apple WorldWide Contacts
If you need information or Apple contacts for other countries or parts of the World, we recommend that you start from this page: https://www.apple.com/choose-country-region/.
One Apple Park Way
Cupertino, CA 95014